强烈投诉,斯米克瓷砖!!

<P class=MsoNormal style="MARGIN: 0cm 0cm 0pt"><FONT color=#000000><SPAN style="FONT-FAMILY: 宋体; mso-ascii-font-family: 'Times New Roman'; mso-hansi-font-family: 'Times New Roman'">我通过上海团购网订购了斯米克瓷砖</SPAN><SPAN lang=EN-US><FONT face="Times New Roman">.9</FONT></SPAN><SPAN style="FONT-FAMILY: 宋体; mso-ascii-font-family: 'Times New Roman'; mso-hansi-font-family: 'Times New Roman'">月</SPAN><SPAN lang=EN-US><FONT face="Times New Roman">7</FONT></SPAN><SPAN style="FONT-FAMILY: 宋体; mso-ascii-font-family: 'Times New Roman'; mso-hansi-font-family: 'Times New Roman'">号商家送货上门</SPAN><SPAN lang=EN-US><FONT face="Times New Roman">.9/9 </FONT></SPAN><SPAN style="FONT-FAMILY: 宋体; mso-ascii-font-family: 'Times New Roman'; mso-hansi-font-family: 'Times New Roman'">我们发现商家送的货与实际订购不符</SPAN><SPAN lang=EN-US><FONT face="Times New Roman">,</FONT></SPAN><SPAN style="FONT-FAMILY: 宋体; mso-ascii-font-family: 'Times New Roman'; mso-hansi-font-family: 'Times New Roman'">我们订购为</SPAN><SPAN lang=EN-US><FONT face="Times New Roman">300*300</FONT></SPAN><SPAN style="FONT-FAMILY: 宋体; mso-ascii-font-family: 'Times New Roman'; mso-hansi-font-family: 'Times New Roman'">的地砖</SPAN><SPAN lang=EN-US><FONT face="Times New Roman">,</FONT></SPAN><SPAN style="FONT-FAMILY: 宋体; mso-ascii-font-family: 'Times New Roman'; mso-hansi-font-family: 'Times New Roman'">结果送货为</SPAN><SPAN lang=EN-US><FONT face="Times New Roman">290*290</FONT></SPAN><SPAN style="FONT-FAMILY: 宋体; mso-ascii-font-family: 'Times New Roman'; mso-hansi-font-family: 'Times New Roman'">的地砖</SPAN><SPAN lang=EN-US><FONT face="Times New Roman">,</FONT></SPAN><SPAN style="FONT-FAMILY: 宋体; mso-ascii-font-family: 'Times New Roman'; mso-hansi-font-family: 'Times New Roman'">并强调说明他们在没有</SPAN><SPAN lang=EN-US><FONT face="Times New Roman">300*300</FONT></SPAN><SPAN style="FONT-FAMILY: 宋体; mso-ascii-font-family: 'Times New Roman'; mso-hansi-font-family: 'Times New Roman'">的情况下可以用</SPAN><SPAN lang=EN-US><FONT face="Times New Roman">290*290</FONT></SPAN><SPAN style="FONT-FAMILY: 宋体; mso-ascii-font-family: 'Times New Roman'; mso-hansi-font-family: 'Times New Roman'">的代替</SPAN><SPAN lang=EN-US><FONT face="Times New Roman">,</FONT></SPAN><SPAN style="FONT-FAMILY: 宋体; mso-ascii-font-family: 'Times New Roman'; mso-hansi-font-family: 'Times New Roman'">而不用通知我们.并指出这只是型号A和B的区别</SPAN><SPAN lang=EN-US><FONT face="Times New Roman">.</FONT></SPAN><SPAN style="FONT-FAMILY: 宋体; mso-ascii-font-family: 'Times New Roman'; mso-hansi-font-family: 'Times New Roman'">那么请问</SPAN><SPAN lang=EN-US><FONT face="Times New Roman">,</FONT></SPAN><SPAN style="FONT-FAMILY: 宋体; mso-ascii-font-family: 'Times New Roman'; mso-hansi-font-family: 'Times New Roman'">你们为什么不是用</SPAN><SPAN lang=EN-US><FONT face="Times New Roman">600*600</FONT></SPAN><SPAN style="FONT-FAMILY: 宋体; mso-ascii-font-family: 'Times New Roman'; mso-hansi-font-family: 'Times New Roman'">的砖来代替呢</SPAN><SPAN lang=EN-US><FONT face="Times New Roman">?</FONT></SPAN><SPAN style="FONT-FAMILY: 宋体; mso-ascii-font-family: 'Times New Roman'; mso-hansi-font-family: 'Times New Roman'">相信其中的道理大家一定也很明白吧</SPAN><SPAN lang=EN-US><FONT face="Times New Roman">.</FONT></SPAN></FONT></P>
<P class=MsoNormal style="MARGIN: 0cm 0cm 0pt"><FONT color=#000000><SPAN style="FONT-FAMILY: 宋体; mso-ascii-font-family: 'Times New Roman'; mso-hansi-font-family: 'Times New Roman'">再来说说我们的墙砖问题</SPAN><SPAN lang=EN-US><FONT face="Times New Roman">,</FONT></SPAN><SPAN style="FONT-FAMILY: 宋体; mso-ascii-font-family: 'Times New Roman'; mso-hansi-font-family: 'Times New Roman'">表面凹凸不平并且花纹不在同一水平线上</SPAN><SPAN lang=EN-US><FONT face="Times New Roman">.</FONT></SPAN><SPAN style="FONT-FAMILY: 宋体; mso-ascii-font-family: 'Times New Roman'; mso-hansi-font-family: 'Times New Roman'">商家上门看货以后</SPAN><SPAN lang=EN-US><FONT face="Times New Roman">,</FONT></SPAN><SPAN style="FONT-FAMILY: 宋体; mso-ascii-font-family: 'Times New Roman'; mso-hansi-font-family: 'Times New Roman'">带来他们的厂家质保书</SPAN><SPAN lang=EN-US><FONT face="Times New Roman">,</FONT></SPAN><SPAN style="FONT-FAMILY: 宋体; mso-ascii-font-family: 'Times New Roman'; mso-hansi-font-family: 'Times New Roman'">说</SPAN><SPAN lang=EN-US><FONT face="Times New Roman">100</FONT></SPAN><SPAN style="FONT-FAMILY: 宋体; mso-ascii-font-family: 'Times New Roman'; mso-hansi-font-family: 'Times New Roman'">片瓷砖里是允许有</SPAN><SPAN lang=EN-US><FONT face="Times New Roman">5</FONT></SPAN><SPAN style="FONT-FAMILY: 宋体; mso-ascii-font-family: 'Times New Roman'; mso-hansi-font-family: 'Times New Roman'">片坏砖的</SPAN><SPAN lang=EN-US><FONT face="Times New Roman">.</FONT></SPAN><SPAN style="FONT-FAMILY: 宋体; mso-ascii-font-family: 'Times New Roman'; mso-hansi-font-family: 'Times New Roman'">那么请问如果我单独来买</SPAN><SPAN lang=EN-US><FONT face="Times New Roman">1</FONT></SPAN><SPAN style="FONT-FAMILY: 宋体; mso-ascii-font-family: 'Times New Roman'; mso-hansi-font-family: 'Times New Roman'">片砖</SPAN><SPAN lang=EN-US><FONT face="Times New Roman">,</FONT></SPAN><SPAN style="FONT-FAMILY: 宋体; mso-ascii-font-family: 'Times New Roman'; mso-hansi-font-family: 'Times New Roman'">你们就可以给我一片坏砖</SPAN><SPAN lang=EN-US><FONT face="Times New Roman">,</FONT></SPAN><SPAN style="FONT-FAMILY: 宋体; mso-ascii-font-family: 'Times New Roman'; mso-hansi-font-family: 'Times New Roman'">并告知我这个是</SPAN><SPAN lang=EN-US><FONT face="Times New Roman">5</FONT></SPAN><SPAN style="FONT-FAMILY: 宋体; mso-ascii-font-family: 'Times New Roman'; mso-hansi-font-family: 'Times New Roman'">片坏的中的一片</SPAN><SPAN lang=EN-US><FONT face="Times New Roman">,</FONT></SPAN><SPAN style="FONT-FAMILY: 宋体; mso-ascii-font-family: 'Times New Roman'; mso-hansi-font-family: 'Times New Roman'">是符合标准的</SPAN><SPAN lang=EN-US><FONT face="Times New Roman">,</FONT></SPAN><SPAN style="FONT-FAMILY: 宋体; mso-ascii-font-family: 'Times New Roman'; mso-hansi-font-family: 'Times New Roman'">你必须接受么</SPAN><SPAN lang=EN-US><FONT face="Times New Roman">??? </FONT></SPAN><SPAN style="FONT-FAMILY: 宋体; mso-ascii-font-family: 'Times New Roman'; mso-hansi-font-family: 'Times New Roman'">商家处理此事情的态度极端恶劣</SPAN><SPAN lang=EN-US><FONT face="Times New Roman">.</FONT></SPAN><SPAN style="FONT-FAMILY: 宋体; mso-ascii-font-family: 'Times New Roman'; mso-hansi-font-family: 'Times New Roman'">我们请了一天假不是听你来推委责任的</SPAN><SPAN lang=EN-US><FONT face="Times New Roman">,</FONT></SPAN><SPAN style="FONT-FAMILY: 宋体; mso-ascii-font-family: 'Times New Roman'; mso-hansi-font-family: 'Times New Roman'">请上海团购协助处理好此投诉</SPAN><SPAN lang=EN-US><FONT face="Times New Roman">.</FONT></SPAN><SPAN style="FONT-FAMILY: 宋体; mso-ascii-font-family: 'Times New Roman'; mso-hansi-font-family: 'Times New Roman'">也请各位在收砖的时候一定要量清楚尺寸</SPAN><SPAN lang=EN-US><FONT face="Times New Roman">.不要在发生所谓的型号区别问题.</FONT></SPAN></FONT></P>
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<P class=MsoNormal style="MARGIN: 0cm 0cm 0pt"><FONT face="Times New Roman" color=royalblue size=3><SPAN lang=EN-US>9/11版主回复:</SPAN></FONT></P>
<P class=MsoNormal style="MARGIN: 0cm 0cm 0pt"><FONT face="Times New Roman" color=royalblue size=3><SPAN lang=EN-US>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; LZ您好，您的情况昨天在来电中我已受理，目前网站已在帮您处理中，您帖子中提到的瓷砖尺寸问题，昨天与您和商家沟通下来，商家已及时帮您做换货处理，对于您对瓷砖的疑问，今天在电话中和您沟通好商家明天将派其厂方品质技术人员上门查看您家的一个具体情况，到时候如有何问题欢迎您发帖或拨打网站热线电话反馈，给您带来的不便和困扰在此替商家与您说声抱歉。</SPAN></FONT></P>
<P class=MsoNormal style="MARGIN: 0cm 0cm 0pt"><FONT face="Times New Roman" color=royalblue size=3><SPAN lang=EN-US>9/22版主回复：网友发贴反馈问题已解决。</SPAN></FONT></P>

[[i] 本帖最后由 蓝天 于 2008-9-22 14:01 编辑 [/i]]

您好LZ！首先给您带来的不愉快我仅代表公司向您表示歉意，我已通知公司品保部相关人员，已预约明日(9月12日）上门了解相关情况，约在三个工作日为您解决问题！相关人员会和您取得联系，请LZ耐心等待！

LZ您好，您的情况昨天在来电中我已受理，目前网站已在帮您处理中，您帖子中提到的瓷砖尺寸问题，昨天与您和商家沟通下来，商家已及时帮您做换货处理，对于您对瓷砖的疑问，今天在电话中和您沟通好商家明天将派其厂方品质技术人员上门查看您家的一个具体情况，到时候如有何问题欢迎您发帖或拨打网站热线电话反馈，给您带来的不便和困扰在此替商家与您说声抱歉。

<P>已和厂家取得联络,希望能尽快并且圆满的处理此事.在此先感谢上海团购所做的工作,希望你们能保证并维护我们这些已付完全款的消费者利益.</P>

<P>已经解决,关闭此帖.</P>